eCommerce Support

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Bespoke ecommerce bolster custom fitted to your business and budget needs.

Along with our eCommerce Solutions, We offer tailored support and maintenance. Whether you own a WooCommerce or BigCommerce or Shopify site with our dedicated support service, you can trust us to be there to provide ongoing technical support and advice when you need it most. In the world of commerce, we understand that capacity to react in a continually evolving digital environment is vital.

From new business start-ups to established enterprises with sophisticated demands and system integrations, we can offer a tailored eCommerce support package to meet your needs and budget.

Our inhouse team of developers and eCommerce experts can help you to take your online store to the next level.

 

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Tailored Solutions for All Budgets

Your business is unique. We offer tailored support packages so that you can choose the most appropriate level of eCommerce support for your needs. Ours is the most flexible eCommerce support service around.

We don’t tie you into lengthy contracts and fixed hours and we can create a tailored support package that adapts to your business needs and budget.

Code and UX Auditing

Our developers can review your eCommerce store code and flag and correct issues within it. We are experts in System integrations and addressing module compatibilities.

We offer UX Audits within our maintenance packages and can help you to improve your website within your budget with our conversion driven designers.

Site Monitoring

We are extremely responsive and we offer uptime and page load monitoring to ensure a fast response on your eCommerce site at all times.

We can perform security testing and vulnerability scanning in order to avoid any potential security breaches. You can trust Verve to deliver the most efficient solution.

You are in Control

After our initial 3 months rolling contract, we don’t tie you to fixed hours meaning you are in control and have the option to upgrade or downgrade at any time.

We are Transparent

We are completely transparent about our timings. We can offer detailed reports so you can track how we have allocated every single minute of our time.

Proactive & Reactive Support

We like working with our clients as an extension of your team and we provide timely responses to all requests. All critical issues will be responded immediately within office hours.

We Are Reliable

We offer support 365 days a year. We always respond to all support requests and we offer you a designated point of contact who knows your website, project and targets.

We Roll

We roll your hours month by month. Unused hours are rolled over for 3 months and you can select to use your hours on our design, development or consultancy services.

eCommerce Developers

We have an inhouse team of eCommerce Developers. Our developers are key and we invest in training and we keep our team updated on the latest eCommerce and industry news.

Our Key Support Values

Our eCommerce Support Services

  • Code Auditing
  • eCommerce store testing
  • UX Audits
  • Conversion Driven Design
  • Omnichannel Experience
  • eCommerce Consulting
  • ERP Integration
  • Addressing Compatibility Issues
  • Optimised Path-to-Purchase
  • Security  Updates
  • Security Testing & Scanning
  • User Training
  • Data Flow and Security
  • Conversion Optimization
  • System Integration
  • Module Integration & Development
  • Upgrades
  • Up-time and Page Load Monitoring
  • eCommerce Emergency Support
  • And much more!

We'd love to hear from you